Call Recording Reports

Tired of searching the system Call Detail Records for call recordings? Running out of storage on your system due to required archiving of call recordings? With the Call Recording Report Module, you can view, sort, listen to, archive and download all recorded calls on your system.

Q-Xact

If you use ACD/Queues, you need Q-Xact to help you make the most of your time! With Q-Xact, you are given insight into each and every one of your queues. Q-Xact gives you full control over what data is displayed for each type of report. It allows you to build custom templates for quick reporting. Each report type, such as “All Call Distribution by Queue,” has a list of columns that can be checked and unchecked for on-the-fly view customization.

Xact Dialer

Does your company do outbound dialing? Would you like to automate the process? If so, Xact Dialer is for you. Simply Start a Campaign and choose where your calls will be routed to. It even gives you the option to route calls based on whether they are answered by a person or an answering machine. To make it even easier, you can also choose to get reports on your campaign daily or after the campaign completes. Stop dialing each individual number. Contact a Sales Representative today to see how you can benefit from Xact Dialer!

Appointment Reminder

Appointment Reminder module for FreePBX Distro is a unique way to automate appointment confirmations, cancellations and reschedules. By simply specifing numbers and names to be called PBXact will automatically call at specified times and allow recipients to confirm, cancel and reschedule appointments.

Park Pro

Park Pro adds the ability to add multiple parking lots within FreePBX, useful for companies running multiple locations off the same server, or companies that need multiple parking lots or have many internal departments.

XMPP Pro

Once configured, the IM server can be used with any Jabber/XMPP enabled client that is capable of configuring connections to local or corporate servers, including chat integration into iSymphony.

Voicemail Reports

There is now an easy way for System Administrators and Managers to review all users voicemail settings in one place as well as listen to all voicemails residing on the system from one report.

Pin Set Pro

TPin Set Pro provides you greater flexibility in the deployment of security Pin Codes, allowing system administrators to assign Pin Codes directly to extensions and granularly control per extensions which outbound routes are allowed to be dialed without pin codes.

VQ Plus

Virtual Queue Plus expands the options available in the PBX queues and allows you to assign dynamic queue penalty rules to escalate calls based on the length of hold time. VQ Plus also allows you to create Virtual Queues to manage queue behavior and expand and customize caller destinations for callers routed through the virtual queues.

Conference Pro

The Conference Pro module is an add-on to the existing conference module found in FreePBX. This module allows end users to manage conference room settings from the user control panel. Admin users can also easily create conference room IVR’s and choose which conference rooms are a part of the conference room IVR.

FreePBX Phone Apps

Phone Apps are a suite of phone applications that integrate directly with FreePBX and our commercial End Point Manager. Phone Apps allow users to control functions and settings directly from the screen of their phone. The initial release of applications include Call Parking, Follow-Me Management and Do Not Disturb. We will be expanding to include additional functionality, features and supported devices in the near future. The goal is to empower users to intuitively manage call settings and features directly from their phone, minimizing the reliance upon hard-to-remember feature codes and logging into the PBX GUI to modify settings.

High Availability Disaster Recovery

FreePBX High Availability, or “FreePBX HA,” was created to fill a need for organizations that have a low tolerance for downtime in the event of system failures and outages. Traditional backup solutions for FreePBX include on-site or off-site backups and warm spares, both of which are adequate for many organizations. But when days, hours or even minutes of downtime are not ideal or acceptable, FreePBX HA is now available.